Privacy and Security Policy
This policy applies when you visit or surf our website without purchasing any product, when you use our site for purchasing products or when you register with Flux De Fleur.
We consider all the information you share with us private and confidential. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products and services. We may pass your details to other organisations who we believe have products or services which we think may be of interest to you.
When you visit, register or order products on www.fluxdefleur.com you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information. We may also collect information about your usage of our website.
SKC111 Ltd will appear on bank statements for any purchases made on www.fluxdefleur.com.
The information you provide to us may be accessed by or given to third parties some of whom act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders on our behalf. We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you.
We also contract with service providers to maintain and manage our customer information and to communicate with our customers. We do not authorise any of these service providers to make any other use of your information.
Flux De Fleur reserves the right to disclose the information about you as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests and rights of Flux De Fleur and others.
You can review, change or delete certain personal information at any time. To change your personal information please contact us by email at info@fluxdefleur.com
Please note that when you purchase from us we will continue to confirm your order by email. In addition we may also need to contact you by phone or post with other details regarding your order.
Our site uses cookies to keep track of how often you visit our site, the contents of your shopping basket and previous purchases. A cookie is a piece of information stored on your computer’s hard drive and which traces your movement within websites. Most browsers are automatically set to accept cookies, but you can refuse cookies by turning them off in your browser. If you turn off cookies we will not be able to track your order to enable you to purchase from our site. Nor will we be able to recognise you as a registered user.
We also use Analytics tracking to capture aggregate demographics & interest information. None of this information is personally identifiable, and is only used for the purposes of better tailoring our services to customers. If you wish to opt out of your FDF website activity being tracked in our Analytics system, please use the Google Analytics opt-out tool.
We take the security of your personal details seriously at Flux De Fleur and have used industry standard precautions to safeguard your personal and payment details. Every time you enter an area of the site that carries or requires sensitive information such as your credit card details, an icon resembling a padlock will appear at the bottom of your browser window. This is an indication that the site is secure.
In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.